My family and I just wanted to acknowledge one of your plumbers, Mike Turone for his very hard work and extreme professionalism. We will remember Yes! Plumbing for any future needs and we will definitely recommend you!
—Michelle R., Lockport, IL
As per the telephone call between you and my husband last week, we are writing in regard to your employee, Steve. He is the most professional, knowledgeable and conscientious service man we have ever had in our house. He also has a delightful sense of appropriate humor. He has the rare capacity of calming down my husband in difficult situations-which is not an easy thing to do. Because he handles thing calmly and plans his strategy, then tells my husband before he starts the job why it is necessary to approach the problem in a certain way.
We have told Steve many times that we are very private people and do not like strangers in our home. However, if the need would arise, we would have no qualms to leave Steve alone or to have him here when my husband is not at home. We feel he is a very valuable asset to your company and we hope there is some way he can be recognized as such.
Please remind Steve he is still welcome to be in our family Christmas picture!
I want to take a moment to express my deep appreciation for Steve and his efforts to complete the project at my home. He did the work beautifully and also answered my many questions with the utmost courtesy and professionalism. He made me very glad I choose your company for the job and confident I will call on you for any future work I need done to my home's plumbing.
If your company has any kind of employee recognition program, he certainly deserves its full benefits. Thanks again!
Steve was top notch. He was ver thorough . Everyone from the CSR to the Plumber was outstanding. I'd like to have YES! remodel a bathroom in my other property.
--Richard, Tinley Park
I love Mike and I have learned my lesson about calling a handy man. I had one install a new sink and found myself telling him how to do it. Mike ended up having to fix the hot and cold supply lines because the handy man had them reversed. He also had to tighten up connections that were left loose and leaking. I will call Yes! Plumbing for all my future projects in my home and rental property.
—Dina, Burr Ridge
I was very grateful for the fast service since I was really in a bind. The quality of your service was outstanding. Mike took the time to explain everything; he was very polite and knowledgeable. He addressed my other plumbing concerns and I'll definitely be calling you to do more projects when I'm able to, despite the numerous other proposals that were left at my home!